Act as primary contact for account management and build trusted relationships with key accounts
Ensure timely delivery of solutions aligned with client needs and objectives
Identify cross-sell and upsell opportunities to drive revenue and value
Negotiate contracts and close agreements to maximize profits
Forecast and track key account metrics to inform strategic decision-making and drive business growth
Proactively develop new business with existing clients and identify improvement areas

🎯 Requirements

BA/BS degree in Business Administration or relevant field
Proven work experience as Account Manager or similar
Skilled in data analytics tools and reporting
Solid experience with CRM software (Freshworks/Salesforce/Zoho) and MS Office (Excel/PowerPoint)
Data-driven to identify levers and inform decisions
Strong verbal and written communication with a structured approach

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