Account Engagement Specialist, APAC

📋 Description

• Manage and grow existing client relationships in B2B/ecommerce to drive engagement.
• Proactive, playbook-driven engagement to maximize acquisition, retention and cross-sell.
• Partner with CS Managers to identify high-potential customers for the CSM portfolio.
• Maintain accurate customer activity in the CRM.
• Represent Payoneer at events and industry forums to drive awareness.
• Create and articulate compelling value propositions with the marketing team.

🎯 Requirements

• 2–3 years in account management, business development, or a relevant role.
• Fluent in Vietnamese and English; other Asian languages a plus.
• Bachelor’s degree, preferably in business, communications or related field.
• Ability to understand big picture, connect business drivers and growth opportunities.
• Strong written and verbal communication for scaled outreach.
• Proficiency with playbooks, automation tools and trigger-based workflows.