Account Engagement Specialist, APAC

📋 Description

• Manage and grow existing client relationships in B2B/ecommerce for long-term engagement.
• Proactive, playbook-driven engagement to maximize acquisition, retention and cross-sell.
• Partner with CS Managers to identify high-potential customers for the CS portfolio.
• Maintain accurate customer activity data in the CRM.
• Represent Payoneer at events and industry forums to raise visibility.
• Create value propositions with the marketing team.

🎯 Requirements

• 2–3 years in account management, business development or similar role.
• Fluent in Urdu and English; proficiency in other Asian languages is a plus.
• Bachelor’s degree, preferably in business, communications or a related field.
• Ability to see big picture, connect drivers and identify growth.
• Strong written and verbal communication skills for scaled outreach.
• Proficiency with playbooks, automation tools and trigger-based workflows.

🎁 Benefits

• Hybrid work model enabling work-life balance.
• Global, diverse team with growth opportunities.
• Commitment to learning and professional development.
• Inclusive, equal-opportunity employer.