Account Engagement Specialist, APAC

📋 Description

• Manage and grow existing client relationships in B2B and ecommerce.
• Proactive, playbook-driven engagement to boost acquisition and retention.
• Partner with CS managers to identify high-potential customers.
• Maintain accurate customer activity data in the CRM.
• Represent Payoneer at events and industry forums.
• Create compelling value propositions with the marketing team.

🎯 Requirements

• 2–3 years in account management, business development, or a related customer-facing role.
• Fluent in Vietnamese and English; other Asian languages a plus.
• Bachelor's degree, preferably in business, communications or related field.
• Ability to understand the big picture and identify growth opportunities.
• Strong written and verbal communication for scaled outreach.
• Ability to manage a large portfolio of customers simultaneously.
• Proficiency with playbooks, automation tools and trigger-based workflows.

🎁 Benefits

• Hybrid work arrangement with APAC teams.
• Global, diverse, inclusive workplace with growth opportunities.
• Learning and development opportunities across roles.