Manage and grow existing B2B/ecommerce client relationships to drive long-term engagement.
Drive proactive, playbook-driven engagement to maximize acquisition, retention and cross-sell opportunities.
Partner with Customer Success Managers to identify and nurture high-potential customers for the portfolio.
Maintain accurate CRM activity data and customer records.
Represent Payoneer at events and industry forums to boost visibility.
Create and articulate compelling value propositions with the marketing team.

🎯 Requirements

2–3 years in account management or related customer-facing role.
Fluent in Japanese and English; Korean/Chinese a plus.
Bachelor’s degree in business, communications or related field.
Ability to understand the big picture and identify growth opportunities.
Strong written and verbal communication for scaled outreach.
Experience with playbooks, automation tools and trigger-based workflows.

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