Support day-to-day partner service, platform optimization, and post-sale support.
Focus on growing and strengthening partner ecosystem across global markets.
Ensure partners are set up for success and issues are resolved quickly.
Assist onboarding and activation of new partners on the platform.
Collaborate with Account Managers on reports and outreach campaigns.

🎯 Requirements

0-1 years in customer support, account coordination, or ops roles.
Excellent verbal and written English skills.
Excellent verbal and written Japanese language skills.
Comfort using CRM systems, email platforms, and spreadsheets.
Detail-oriented with the ability to multi-task.

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