Related skills
crm billing saas retention cross-functional collaboration📋 Description
- Account Advocate in Metro Manila area to own billing and revenue challenges.
- Autonomous role partnering with Finance, Support, Product, Sales, and CS.
- Improve churn, billing accuracy, and customer trust.
- Own high-risk scenarios and drive systemic improvements.
🎯 Requirements
- 3+ years in customer-facing SaaS roles (Support, Renewals, Billing Ops).
- Proven track record solving complex billing or churn cases.
- Experience with billing systems, CRMs, and subscription tooling.
- Cross-functional collaboration without formal management.
- Preferred: pricing, packaging, or policy influence; churn analytics.
🎁 Benefits
- AI-native culture and continuous improvement.
- Extreme ownership and autonomy.
- Growth resources and cross-team collaboration.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!