Position Overview: 

Do you love building

⚙️

products people love?  As

a Jr. Site Reliability Engineer,
you will "make things scale" which includes supporting delivery and operation of the managed accesso Horizon product in customers’ cloud environments (AWS/Azure/GCP). You will work under mentor guidance to deploy,

operate

and support customer environments, automate tasks, and learn site reliability and cloud best practices.

As a member of our Engineering Team, you will have the chance to collaborate on exciting projects and find creative solutions to coding obstacles. Your curiosity to continue learning, as well as a knack for problem-solving

🧐

, will be key to delivering innovative products to our clients and their guests, as our team members are always looking for new ways to push the boundaries of what is possible. We are looking for people who are passionate about their craft and are always looking for ways to grow and improve.

Location:

This role offers 100% remote flexibility anywhere in the United Kingdom.

Reports to:

Manager, Site Reliability Engineering

Travel

✈️

Requirement:
0% to accesso Office/Client Locations

What you will be working on:

Assisting
with provisioning and deploying accesso Horizon components to customer cloud accounts using Infrastructure as Code (Terraform).
Help
maintain
CI/CD pipelines (GitHub Actions) for application and infrastructure deployments.
Support monitoring,
logging
and alerting (Prometheus, Grafana
&
Coralogix
) and respond to basic alerts with supervision.
Implement
and improve
basic automation and scripting
.
Participate
in incident triage, root cause
investigation
and follow-up tasks.
Follow security and compliance requirements for customer cloud environments (identity, secrets, network controls).
Produce and
maintain
operational runbooks, deployment
guides
and change notes.
Participate
in on-call rota
tion
as
a
L1
responder.
Normal
workday
may require time outside the normal working day.
Learn and apply accesso Horizon product architecture and configuration.

Technologies

💻

you may work with:

Configuration management: Terraform, Ansible, Git 
Cloud SQL Databases: Azure SQL, RDS
Containerization and virtualization technologies: Kubernetes 
Metrics and monitoring: Coralogix, Grafana and Dynatrace
General Microservice / Application troubleshooting: Reading logs, parsing errors

What you bring to the role:

Some practical exposure to cloud platforms (AWS/Azure/GCP)—coursework, internships, or self-led projects.
Ability toself-learnwithassistancefrom Senior Engineers.
Basic scripting ability using Python or Bash.
Familiarity with basic Linux systems and general command–line.
Understanding ofGit and basic CI/CD concepts.
Good written and verbal communication; customer-focused approach.
Ability to work with minimal direction.
Willingness to learn, takedirectionand work within a team.

⭐

️

Bonus

points if you have:

Experience with Terraform, Docker, Kubernetes (EKS/AKS/GKE) ormonitoringtools.
Familiarity with security fundamentals (IAM, network ACLs,secretsmanagement).
Experience supporting a SaaS or managed service.

*If youdon’thave all the qualifications listed,don’tworry! We understand everyone’s career path is unique and stillencourageyou to apply if you feel this role is aligned with your career trajectory.

Perks & Benefits:

Competitive compensation package including an annual bonus
opportunity, because
your hard work deserves recognition;
8-days of paid bank holiday leave
and
26-days of paid annual leave (
paid leave increases with tenure
)
– so you can go “OOO” and take that vacation
you’ve
been dreaming of 😎
; 
8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference,madeeasy.
Inclusive Family Benefits, including a $7,500 benefit for surrogacy, adoption, and fertility. Because family planning should come with support
🫶
;
Robust health insurance scheme with the opportunity to
participate
in private medical scheme after satisfactory performance;  
Matching pension scheme (up to 8%)for a secure financial future;
Gain unlimited access to Udemy for Business to support ongoing learning and career development;
Enjoy a flexible work schedule
that
aligns with your team’sschedule
⏰.

LIFE at accesso:

Ataccesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives 🙌with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).

We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success.Learn more aboutDiversity & Inclusionataccesso. You can review our candidate privacy statement here: Candidate Privacy Statement

ABOUTaccesso:

Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently,accesso®employs over500team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

Junior Site Reliability Engineer

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