Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

As an AssociateConfigurationAnalystrole,you’llbe responsible forthe process plan configuration setup for new Medicare, Medicaid, Commercial and Employer client implementations as well as configuration changes for existing clients.You will verify and analyzeoperational situations and issuesreferred toforvalidations.

he fundamentals for the job…

Process plan configuration setup for new Medicare, Medicaid, Commercial and Employer client implementations, as well as configuration changes for existing clients.
Perform unit testing to confirm configuration set-up or changes are
processing
as expected as defined in the client documentation.
Perform research and resolution of adjudication and processing issues
including,
identification of root cause, impact analysis
determination
and corrective action
.
Apply
appropriate
sense of urgency support to other areas to verify and analyze claims processing cases, eligibility, and other operational situations and issues referred for validation within SLAs/SLOs
.
Responsible for daily tracking and monitoring of assigned requests to
ensure
due dates are met.
Support the review, impact analysis, root cause
assessment
and preventive measures for issue management related workload.
Continuously develop an understanding of Darwin (proprietary adjudication platform) system logics to ensure benefit designs are configured to meet client requirements with accuracy.
Make
timely
adjustments to operations ensuring our processes follow compliance, rules, and regulations
of Medicare,
Medicaid
and State Requirements.
Collaborate and coordinate with other business units to execute configuration as
required
.
Provide feedback on processes and make recommendations for improvements.

What we expect of you

The bold requirements…

Associate orBachelor’s degreein Accounting, Finance, or related field. (In lieu of a degree, equivalent relevant work experience may be considered.)
Experience utilizing dashboard tools, (e.g., Tableau, QVW, and Excel tools).
1+ years of work-related experience in benefit configuration, Medicare Part D.
Ability to apply critical thinking skills to manage responsibilities.
Ability to manage presentations as needed.
Excellent oral and written communication skills.
We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only).
This position requires availability to work in a specified time zone or working schedule, accommodating the business needs of our clients and team members.
This position may require availability for on-call hours, including evenings, weekends, and holidays, to promptly address emergent issues or provide necessary support as dictated by operational demands (if applicable).

Nice to haves…

Experience related to
PBM Operations, Member Services, Pharmacy Networks, Fulfillment, Call Center, and Medicare.
1
+
years
of
experience
in healthcare non-retail pharmacy
setting
.

Physical requirements…

Must be able to access and navigate each department at the organization’s facilities.
Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer andparticipatesin E-Verify.“Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position.It’ssimply meant to give readers an idea of what the role entails.

Associate Configuration Analyst

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