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kpi logistics budgeting sla 3pl📋 Description
- Serve as primary contact for 3PL distribution partners.
- Manage 3PL performance across service, cost, capacity, and KPIs.
- Develop and refine KPIs and SLAs to meet/exceed expectations.
- Lead monthly, quarterly, and annual business reviews with 3PLs.
- Align 3PL with Alo’s operational plans, forecasts, and peak readiness.
- Be onsite at 3PL facilities to oversee performance and execution.
🎯 Requirements
- Bachelor's degree or 5+ years in operations leadership.
- Leadership experience in 3PL, distribution, or logistics.
- Experience with e-commerce and retail/wholesale fulfillment.
- Strong DC operations, supply chain metrics understanding.
- Budgets, financial reconciliations, and accruals experience.
- Cross-functional project leadership; RFP/RFI and contracts preferred.
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