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2U is a leading education technology company partnering with universities to deliver online degree and certificate programs.

Sr Director, Product Research at 2U

Define and lead the product research strategy to inform product roadmap across platforms and programs.
Build and manage a high impact team of researchers; mentor and develop talent.
Design and execute qualitative and mixed-method studies (interviews, usability tests, ethnography, diary studies).
Partner with Product, Design, Data Science and Engineering to translate insights into actionable recommendations.
Communicate findings clearly to executives and cross functional partners; advocate for the customer voice.
Establish rigorous research processes, recruitment pipelines and study governance to ensure timely impact.

10+ years of product or UX research experience with a track record leading research teams.
Strong leadership, people management and stakeholder management skills.
Expertise in qualitative methods (interviews, usability studies, ethnography) and quantitative analytics.
Ability to translate insights into product strategy and measurable outcomes.
Excellent communication, collaboration and influencing skills.

Crystal City on site with possible travel

2U

Tired of Manually Applying to Jobs?