Technical Program Manager

#LI-Onsite

Founded in 2005, the 2K label includes some of the most talented game development studios in the world today including: Firaxis Games, Visual Concepts, Hangar 13, 2K Czech and Cat Daddy Games. Our world-class team of engineers, developers, graphic artists and publishing professionals are stewards of a growing library of critically-acclaimed franchises such as Battleborn, BioShock, Borderlands, The Darkness, Mafia, NBA 2K, Sid Meier’s Civilization, WWE 2K, and XCOM. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

2K develops and publishes interactive entertainment globally for console systems, handheld gaming systems and personal computers, including smartphones and tablets, which are delivered through physical retail, digital download, online platforms, and cloud streaming services. 2K publishes titles in today’s most popular gaming genres, including shooters, action, role-playing, strategy, sports, casual, and family entertainment.

Our vision at 2K is to create a diverse and inclusion environment to “Come as You are and Feel Equipped to do Your Best Work!” We are dedicated to promoting diversity, multiculturalism, and equality in all that we do. Our communities are focused on increased access and personal growth, and their greatness depends on a diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and perspective. We're an equal opportunity employer, and we're excited to build the future of co-living with the world's most hardworking and passionate people.

2K Publishing Tech delivers innovative solutions to our studios and supports all of their technology needs to ensure they can focus on building incredible games. The Delivery Manager/Technical Program Manager will need to apply their experience and skills across a variety of roles including agile project and program management, change management, process documentation and improvement, business requirements definition, tracking schedules, action items, risks and most importantly, forging strong relationships across the business. They need the interpersonal and organizational skills to navigate our complex and fast-paced environment.Perhaps most importantly, they need to have an absolute passion for getting things done.

• Own the delivery of product in accordance with the Product roadmap and quarterly commitments.
• Lead, facilitate, and ensure the Agile process is rigorously followed by the team.
• Coach the team on Scrum principles and practices, and help them to have a clear vision and self-management.
• Manage team resources to ensure effective participation in agile events as well commitment and progress towards assigned work.
• Partner with Product and Engineering leads to track & relay to team any priorities as well as key customer milestones.
• Partner with Product and Engineering leads to identify, document, and communicate Quarterly delivery scope and schedule based on team capacity.
• Mitigate risks and issues.
• Proactively identify, track and drive resolution of blocking issues/impediments and non-engineering action items.
• Coordinate cross-project dependency, milestone, & release management activities with other Delivery Managers.
• Facilitate triage of incoming customer tickets through ServiceNow.
• Manage Sprint Backlog in Jira.
• Drive change requests for any committed work during a Quarter.
• Establish and drive successful release communications.
• Drive Program level performance reporting, visibility and transparency to both internal and external leadership.
• Recommend and/or implement moderate process improvements for increased productivity.
• Maintain team morale.

You are passionate about technology and you are excited about bringing ground breaking capabilities to empower cross-vendor team members to make incredible platform experiences for our game studio developers. You understand what it means to bring organization in a fast-paced environment that is minimally disruptive. You can operate with considerable autonomy and discretion. You consider excellence in communication to be one of, if not your strongest asset across all mediums.

• 5-8 years of experience
• Domain expertise is a plus:
• IT (Software development and/or infrastructure), Identity, Video Game Production and/or Supply Chain & Vendor Management
• IT Infrastructure Library (ITIL)
• Agile experience as Scrum Master and/or Product Owner
• Experience with Jira, Confluence, Google Suite, Flowcharting (Miro, Visio, Lucidchart)
• Demonstrated strategic planning, strategic facilitation, and executive presentation
• BA/BS, CSM/CSPO
• Demonstrated ability to interact, influence and align with all levels of an organization; and drive consensus

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.