Director, Enterprise Analytics

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 175,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Director of Enterprise Analytics, will report to the VP of Analytics and will partner closely with GTM and Finance leadership to ensure they have the right data, reporting, and actionable insights to optimize revenue performance. The Director of Analytics sets the function’s strategic direction, overseas operations, drives successful delivery, and develops a high-performing team to achieve impactful results.

This is a remote opportunity within Canada and the US.

What we're looking for:

• Experience: 8+ years of experience in Analytics, with at least 3 years in a leadership role, preferably within the SaaS or cybersecurity industry.

• Proven track record of building and leading high performing analytics programs that support Sales and Customer Success.

• Strong business acumen with expertise in translating complex data into actionable recommendations

• Excellent analytical and strategic thinking skills, with a demonstrated ability to develop and execute plans that drive measurable results.

• Solid experience in operational excellence, including process improvements, system optimization, and performance metric management.

• Proven ability to collaborate effectively cross-functionally with peer leaders and teams.

• Strong communication and interpersonal skills, with the proven ability to influence peers and upward using expertise and data insights, simplifying complex topics, and incorporating feedback into decisions.

• Experience in leading strategic department initiatives in fast-paced, complex, and dynamic environments.

• Proven success in building and developing high-performing teams.

This job description outlines the primary duties and responsibilities associated with this position, but it is not an exhaustive list. Responsibilities may evolve or change as needed to meet the needs of the organization.

What you can expect:

• Strategic Leadership: Develop and execute the Enterprise Analytics team’s annual objectives and roadmap maintaining alignment with Sales and RevOps strategy. Analyze market/industry trends, emerging technologies, customer insights, and stakeholder feedback to inform strategic direction.

• Department Initiatives: Serve as the primary analytics partner to Sales and Customer Success while ensuring alignment with Marketing. Utilize this partnership to tell the story of our Sales funnel and B2B (Sales Assist) business. Proactively identify opportunities to reduce friction and improve top line results for 1Password.

• Cross-functional Collaboration: Cultivate trusted relationships with key cross-functional peers and teams to understand their needs, challenges, and priorities, aligning objectives and initiatives to drive collective outcomes.

• Operations: Evaluate the function’s current structure, practices, processes, and systems to identify opportunities for continuous improvement, driving initiatives that enhance productivity and accountability.

• Performance Metrics: Establish and manage the function’s key performance indicators (KPIs) aligned with overall Analytics objectives. Oversee performance tracking, hold teams accountable, and lead initiatives to optimize results, ensuring KPIs drive business outcomes and inform strategic decisions.

• Change Management: Partner with key leaders to plan, communicate, implement, and evaluate effective, integrated change initiatives.

• Team Leadership: Build and lead a high-performing team. Coach and mentor direct reports, maintain a deep understanding of the function’s talent, and implement plans to hire, develop and optimize talent for current business needs.

• Culture and Org Health: Foster a high-performance culture that reflects company values, where psychological safety, agility, and ownership are the norms. Maintain a pulse on functional health and drive improvements to enhance the employee experience.

USA-based roles only: The annual base salary for this role is between $214,000 USD and $290,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $203,000 CAD and $275,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy

Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account

Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.