Related skills
servicenow itsm itom secops csm📋 Description
- Lead architecture, design, and implementation of ServiceNow solutions.
- Own end-to-end solutioning for enterprise workflows.
- Collaborate with stakeholders to define technical strategy.
- Provide tech leadership across ITSM, SecOps, IRM, ITOM, SPM, CSM.
- Design and implement automation and AI-driven workflows.
- Contribute to Agentic AI solutions in ServiceNow ecosystems.
🎯 Requirements
- 10+ years with ServiceNow.
- CTA or equivalent certification.
- Expertise in ITSM, SecOps, IRM, ITOM, SPM, CSM.
- Proven leadership of large enterprise implementations.
- Agentic AI systems experience and AI automation.
- Fluent Portuguese; strong cross-border collaboration.
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