Merchandising Coordinator

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

As our Merchandise Coordinator, you'll play a vital role in ensuring The Framery offers the right products, at the right time, in the right quantities to delight our customers. Working closely with cross-functional teams including buyers, planners, and visual merchandisers, you'll use data-driven insights to optimize our product assortment and inventory performance. This role offers an excellent opportunity to make a meaningful impact on our customers' eyewear shopping experience while developing expertise in retail merchandising.

• Manage new product launches from planning through execution; ensure smooth and successful product launches by coordinating efforts across Merchandising, Creative, Operations, and Web teams
• Maintain product catalog data, including product attributes, descriptions, and pricing; keep all product data up-to-date and accurate so products display correctly on the website
• Support web merchandising efforts by updating collections, featured products, and sharing data-driven insights
• Update stock statuses and coordinate with the Purchasing team to provide visibility into future product plans so they can accurately and efficiently manage inventory levels
• Oversee the product photography and VTO asset digitization processes, then quality-check and organize the resulting imagery files across SharePoint and online filing systems
• Assist in product development efforts by maintaining physical frame and acetate sample libraries and organizing supplier data; proactively communicate with suppliers on outstanding requests to push the process forward
• Identify opportunities for product improvements by using customer feedback and staying up to date with industry trend

• Minimum of 2 years of experience in merchandise coordination, retail buying, or a similar role
• Solid understanding of retail industry trends, consumer behavior, and market dynamics
• Analytical and problem-solving abilities
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
• Flexibility to adapt to changing priorities and business needs
• Ability to analyze and interpret sales data, market trends, and customer insights to make data-driven decisions
• Keen attention to detail to ensure accuracy in inventory management, product assortment, and other merchandising-related tasks
• Strong organizational skills with ability to prioritize tasks effectively and manage multiple projects simultaneously
• Excellent communication and collaboration skills to work effectively with cross-functional teams, vendors, and stakeholders
• Proficiency in spreadsheet software and other relevant software for data analysis and reporting
• Understanding of retail operations, inventory management, product assortment planning, and visual merchandising best practices
• Excellent written and verbal communication skills

• Proficiency in using merchandise planning and inventory management software systems
• Experience in the eyewear or fashion retail industry
• Familiarity with e-commerce merchandising best practices

• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• Amazing healthcare coverage
• 401(k) match
• Flexible PTO
• Tuition reimbursement program
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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