Related skills
azure devops aws cisco arista📋 Description
- Lead Telecom and Network Eng team (6 engineers) for stable contact center infra.
- Own NICE CXone strategy, deployment, and tuning for voice and chat.
- Partner with Call Center leadership, Product, and stakeholders to shift to strategic.
- Drive data center migration from Salt Lake City to Dallas/Fort Worth.
- Complete Cisco-to-Arista network migration and sunset on-prem voice by 2026.
- Recruit, hire, and onboard a Senior NICE Engineer to strengthen platform expertise.
🎯 Requirements
- 5+ years in engineering leadership overseeing mission-critical platforms.
- Deep hands-on NICE CXone expertise: configuration, integrations, troubleshooting.
- Strong people management: conflict resolution, coaching, and development.
- Experience managing demanding internal stakeholders and partnerships.
- Proven track record leading migrations or optimization under deadlines.
- Strong communication to translate tech complexity for non-tech audiences.
🎁 Benefits
- Free eye exams for your family
- Deep discounts on lenses and glasses
- Excellent healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!