Remote Customer Experience Jobs

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Senior Program Manager, Customer Support

Coinbase
Restricted Remote
YC Company
🌏 North America
Full time
💰 Salary not provided
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passi...

Solution Engineer, Amazon Connect

NeuraFlash
Restricted Remote
🌏 North America
Full time
💰 Salary not provided
Why NeuraFlash, part of Accenture: At NeuraFlash, part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, e...

Customer Experience Specialist - Retention Specialis...

Quince
Restricted Remote
🇨🇦 Canada
Full time
💰 Salary not provided
ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middle...

CX Vendor Manager

Coinbase
Restricted Remote
YC Company
🌏 Europe
Full time
💰 Salary not provided
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passi...

Clinical Support Team Lead

Dandy
Restricted Remote
🌏 North America
Full time
💰 $70K - $80K
Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinic...

CX Senior Vendor Manager

Coinbase
Restricted Remote
YC Company
🌏 North America
Full time
💰 Salary not provided
Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passi...

Customer Success Manager

Dropbox
Restricted Remote
YC Company
🌏 Asia
Full time
💰 Salary not provided
Role Description As a Customer Success Manager you will own post-sale customer deployment, adoption, and product education and training. You will play an integral role in our customer’s journey with Dropbox - helping them to realize the value from their investment with Dropbox. This will give you opportunity to have a meaningful impact with a diverse group of customers. You will uncover and o...

AI Business Analyst

Dropbox
Restricted Remote
YC Company
🌏 North America
Full time
💰 Salary not provided
Role Description Dropbox is seeking an AI Business Analyst to join our Customer Experience & Support (CXS) – Knowledge Experience & Platforms (KXP) team. This role serves as the portfolio owner for KXP’s AI readiness, ensuring our scaled support ecosystem, spanning content, tooling, and workflows, is optimized, measurable, and ready for the next generation of AI innovation. As the AI Business...

Account Executive, CX

Nice
Restricted Remote
🌏 North America
Full time
💰 Salary not provided
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.Based in the beautiful mountains of Park City, Utah, AtlasRTX (a NICE company) is revolutionizing how co...

AI Business Analyst

Dropbox
Restricted Remote
YC Company
🌏 Europe
Full time
💰 Salary not provided
Role Description Dropbox is seeking an AI Business Analyst to join our Customer Experience & Support (CXS) – Knowledge Experience & Platforms (KXP) team. This role serves as the portfolio owner for KXP’s AI readiness, ensuring our scaled support ecosystem, spanning content, tooling, and workflows, is optimized, measurable, and ready for the next generation of AI innovation. As the AI Business...

Lead Professional Services Engineer, CX

Nice
Restricted Remote
🌏 North America
Full time
💰 Salary not provided
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? The Professional Service Engineer role is an essential part of the NICE S...

Bilingual Customer Experience Specialist (French & ...

Too Good To Go
Restricted Remote
🌏 North America
Full time
💰 Salary not provided
At Too Good To Go, we dream of a planet with no food waste. Imagine if there was something we could all change today that would reduce global warming by 10%. That’s how much food waste contributes to the climate crisis. We are on a mission to change that - are you with us? Our app connecting businesses with unsold food, and consumers willing to buy at a discounted rate has grown since 2016 to...
Top Benefits:
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AI Business Analyst

Dropbox
Restricted Remote
YC Company
🌏 North America
Full time
💰 Salary not provided
Role Description Dropbox is seeking an AI Business Analyst to join our Customer Experience & Support (CXS) – Knowledge Experience & Platforms (KXP) team. This role serves as the portfolio owner for KXP’s AI readiness, ensuring our scaled support ecosystem, spanning content, tooling, and workflows, is optimized, measurable, and ready for the next generation of AI innovation. As the AI Business...

CX Software Engineer

Dropbox
Restricted Remote
YC Company
🇨🇦 Canada
Full time
💰 Salary not provided
Role Description As a GTM Full Stack Engineer, you will play a key role in delivering best-in-class customer and support solutions that enhance and empower the user journey. You’ll collaborate closely with cross-functional stakeholders to design, implement, and iterate on scalable technical solutions that drive meaningful business impact. This role offers the opportunity to work on high-impac...

Customer Service Group Lead, Commerce - Consumer

Block
Restricted Remote
Sydney
Full time
💰 $98K - $148K
Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in 2014, in Sydney, Australia, Afterpay ha...

Product Manager (Senior Level)

Kustomer
Restricted Remote
🌏 North America
Full time
💰 Salary not provided
About KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to cu...

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