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Smalls
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Director of Customer Experience
At Smalls we believe cats and their humans deserve better, and that starts with every interaction they have with us.We’re looking for a Director of Customer Experience & Support who’s ready to lead our CS organization through its next stage of growth: transforming it from a cost center into a brand, loyalty, and revenue-driving function. This leader will balance customer love with operational...
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We're looking for a versatile Product Designer who isn't afraid to tackle everything from complex user flows to high-converting landing pages. This role is perfect for a design generalist who gets energized by fast-paced environments and crafting experiences that balance user needs with business outcomes. You'll work closely with cross-functional teams to deliver polished designs across our e...
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Smalls
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Senior Product Manager
At Smalls, we believe cats deserve better — fresher food, healthier lives, and happier humans to serve them. We’re looking for a Senior Product Manager to help us keep tails wagging (well, flicking) long after a customer’s first box. You’ll lead the charge on building and executing our retention strategy, uncovering why cat parents stay, and designing product experiences that make them purr w...
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Smalls
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Senior Full Stack Software Engineer
We’re looking for a Senior Full Stack Software Engineer to help shape the future of Smalls’ digital platform. In this role, you’ll work across our Rails and React stack to design, build, and ship high-impact features, while raising the bar for engineering quality and scalability. You’ll collaborate closely with product, design, and operations to solve complex business challenges, mentor teamm...
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Smalls
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Senior Lifecycle Associate
Smalls is looking for a Senior Lifecycle Associate who’s passionate about shaping the customer journey from first touch through long-term retention. In this role, you’ll own the strategy and execution of campaigns that engage customers across email, SMS, and beyond ensuring every message is timely, relevant, and impactful. You’ll collaborate across teams, dig deep into customer data, and desi...
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