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Vos missions Notre équipe est chargée de mesurer et améliorer la satisfaction des professionnels de santé, et de porter leur voix auprès du Comex et des équipes Tech & Product. Concrètement, nous : Analysons les causes de satisfaction/insatisfaction et pilotons des plans d’action transverses (Produit, UX, Service client, Marketing). Suivons l’exécution et l’impact des actions via des indicate...
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Vos missions En tant que stagiaire de l’équipe des opérations de Tech & Product, vous serez au cœur d’une des priorités stratégiques de Doctolib : la simplification de ses solutions utilisées par les professionnels de santé. Dans ce rôle crucial, vous travaillerez en étroite collaboration avec les managers des équipes Product, Tech, Design et Business, pour lancer et faire évoluer les fonctio...
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Mission principale En tant qu’Enablers au sein de la team quality improvement, vous accompagnerez la croissance de Doctolib en assurant un bon suivi des processus et en travaillant sur les enjeux de satisfaction et de formation des praticiens.Vous contribuerez activement à la qualité du service et à l’amélioration continue de l’expérience client, au sein d’une équipe dynamique et collaborativ...
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Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft Als Lead Partner Quality & Processes (x/f/m) entwickelst und implementierst Du Standards und Prozessoptimierungen für die Zusammenarbeit zwischen unseren IT-Service Partnern und unseren internen Teams beim Onboarding unserer Kunden. Als Teil des Partner Operations & Performance Teams sorgst Du für kontinuierliche Verbesserung der O...
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Chez Doctolib, l’équipe Sales Operations (Sales Ops) est chargée d’optimiser l’efficacité de l’ensemble de nos équipes commerciales, tout en maintenant un niveau élevé de motivation, de dynamisme et de passion. Composée de plus de 20 personnes hautement motivées, elle est responsable de l’organisation, de la stratégie, des données, des processus, des outils et de l’encadrement de nos plus de ...
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Gemeinsam gestalten wir die Gesundheitsversorgung der Zukunft Als Lead Partner Quality & Processes (x/f/m) entwickelst und implementierst Du Standards und Prozessoptimierungen für die Zusammenarbeit zwischen unseren IT-Service Partnern und unseren internen Teams beim Onboarding unserer Kunden. Als Teil des Partner Operations & Performance Teams sorgst Du für kontinuierliche Verbesserung der O...
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